She should simply click Join the meeting and install the Skype for Business Web App plug-in, rather than clicking Sign in if you are an Office 365 user because that will take her to her Skype for Business client.You can also use Skype for Business to communicate with external users that are not part of your companys network.
Login Into Skyp For Business Install The SkypeDepending on various factors, external users may have problems joining the Skype for Business meeting, or they may not have a Skype for Business client installed on their computer. I wont list all the possible scenarios in this article that may cause problems, instead I will focus on the solution for a common scenario. There are multiple versions of Skype and there are just too many possible scenarios where users may have issues joining a meeting. If you want to know more about different Skype for Business clients, check out my article The Many Versions of Skype for Business. This is due to the fact that they are part of a non-federated domain and are trying to join a meeting in your domain as an authenticated user. Login Into Skyp For Business Full Skype ForWhen the Skype for Business client is installed on a computer it will automatically attempt to join using the full Skype for Business client, rather than Skype for Business Web App. In some cases the individual on the other end (the external user) may not have Skype for Business installed and they are unclear as to which client they should install. Either way, if you know a couple of things that I am going to share, you can get the external user from a non-federated domain connected to your meeting fairly easily. She already has Skype for Business installed on her computer but she is unable to join the meeting. The reason she is unable to join your meeting is that she is part of a different, non-federated domain and is trying to join a meeting in your domain as an authenticated user. Because she has the Skype for Business client installed on her computer, the client automatically attempts to join her using the full Skype for Business client, rather than Skype for Business Web App. Login Into Skyp For Business Download And InstallEven if she doesnt have the Skype for Business client installed, she may not know exactly which client she should download and install. Either way, if you know a couple of things that I am going to share, you can get this external user connected to your meeting fairly easily, even from a non-federated domain. Unfortunately, Skype for Business doesnt give you any control or options for selecting a different method. It automatically forces you to use the default method for connecting to a meeting, which is Skype for Business client. Follow my instructions below to force user to connect using Skype for Business Web App when necessary. ![]() Click the ellipsis in the lower right hand corner and then select Meeting Entry Info. You will notice that the meeting link always has the users name and then the 8-character meeting number at the end of your companys standard URL. By adding SL to the URL, the external user will be forced to use the Skype for Business Web App. If your experience is different, please leave a comment.If the external user has Skype for Business installed, her system will automatically try to use Skype for Business to join the meeting and would not be able to join the meeting. If the external user doesnt have Skype for Business and downloads and installs the Skype for Business client, she will still be unable to join the meeting because she will still not get an option to use Skype for Business Web App and will end up using the Skype for Business client from a non-federated domain. When the external user uses a URL that you sent her, with SL added to the end of the URL, she will be forced to use the Skype for Business Web App and can successfully join your meeting.
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